General Privacy Policy
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General Privacy Policy
THE PROFILES GROUP LTD PRIVACY NOTICE [LAST UPDATED 31/07/2020]
The Profiles Group Ltd takes our data protection and privacy responsibilities seriously. This privacy notice explains how we collect, use and share personal information in the course of our business activities, including:
The Profiles Group Ltd is Registered in England & Wales; No. 06528656. Our registered office is located at 30
This policy sets out the how we collect and process personal data through the use of our products and services, use of our website, completion of our DISC Flow assessments and other collection of personal data related to our business. Our DISC Flow assessments are designed for adults. Therefore our assessments and websites are not intended for children (under 16 years of age), and we do not knowingly collect data relating to children.
We are registered with the UK Information Commissioners Office (ICO) under registration number Z3086208. The ICO is the relevant supervisory authority for The Profiles Group Ltd
What personal data we collect
Whether you are a customer, supplier or other business contact, this privacy policy sets out how we will collect and use your personal data. We collect most personal data directly from you; however, if we collect personal data indirectly, we refer to this explicitly within this General Privacy Policy. We have listed types of personal data we collect from you dependent upon the relationship you have with us as follows:
Customers, suppliers and other business contacts
- Identity data (including full name, username or similar identifier, title, job title, role, seniority)
- Contact data (including billing address, delivery address, email address, telephone number)
- Financial data (including bank account, payment card details)
- Transaction data (including details about payments to and from you and/or your organisation and other details of products and services you have purchased from us)
- Technical data (including internet protocol (IP) address, login data, browser type and version and other technology on the device used to access our websites)
- Usage data (including information about how you use our websites, products and services)
- Marketing and communications data (including your preferences in receiving marketing from us and your communication and cookie preferences, as well as how you interact with our marketing, e.g. click rates)
- Data will be collected in order for customers, suppliers and other business contacts to receive or supply products and services, as applicable, to manage contractual relationships on an ongoing basis, for account administration, and to provide updates and news about our products and services, events and other information that we think may be of interest to you. We also collect data through the use of cookies.
Visitors to our websites
Data collected may include the following, where provided:
To ensure your organisation receives training that meets your objectives, we start with a free consultation to determine which DISC based solution will have the most impact. We also consult and advise organisations who wish to integrate the DISC model into a broad range of their new or existing development programmes. Whatever the approach, we can help you meet your training objectives while respecting your budget.
What personal data we collect
- Identity data (including full name, username or similar identifier, title, job title, role, seniority)
- Contact data (including billing address, delivery address, email address, telephone number)
- Financial data (including bank account, payment card details)
- Transaction data (including details about payments to and from you and/or your organisation and other details of products and services you have purchased from us)
- Technical data (including internet protocol (IP) address, login data, browser type and version and other technology on the device used to access our websites)
- Usage data (including information about how you use our websites, products and services)
- Marketing and communications data (including your preferences in receiving marketing from us and your communication and cookie preferences, as well as how you interact with our marketing, e.g. click rates)
- Data will be collected in order for customers, suppliers and other business contacts to receive or supply products and services, as applicable, to manage contractual relationships on an ongoing basis, for account administration, and to provide updates and news about our products and services, events and other information that we think may be of interest to you. We also collect data through the use of cookies.
LEADERSHIP & MANAGEMENT DEVELOPMENT
Our Management training programmes are proven to increase the effectiveness of anyone in a management role – whether long-time veterans or those new to the role. Our approach lays out a clear path for helping leaders, at all levels, make the connection between their DISC style and leadership approach. Tailored specifically to enhance the critical skills managers need to build solid, one-to-one relationships with direct reports as well as up the chain-of-command. Participants learn how their management style influences how they manage time, make decisions, approach problems, and what they need to do to adapt to the styles of others to bring out the best in each and every member of the team.
SALES & CUSTOMER SERVICE
Our Sales based training programmes teach people how to connect better with their customers. Those in any customer-facing role learn to communicate better and improve the relationship with a prospect or client. Tapping into the power of DISC Flow® helps salespeople effectively recognise and adapt to their customers’ unique buying styles, and close more sales. Our training programmes introduce a dynamic tool to help your team discover new strategies for stretching beyond their natural preferences and make the selling process more productive and successful.
COMMUNICATION AND TEAM BUILDING
Our programmes deliver comprehensive workplace solutions that engage every employee and build more productive and effective relationships at work. We create a personalised learning experience to help participants understand and appreciate the different priorities, preferences, and values each individual brings to the workplace.
CONFLICT
Let’s be honest! Conflict is pretty much inevitable when you work with others. People have different viewpoints and, under a certain set of circumstances, those differences escalate to conflict. How people handle that conflict determines whether it works to the team’s advantage, or contributes to its demise. Our approach is designed to help people improve their self-awareness around conflict behaviours. It’s not about conflict resolution, rather, it’s focussed on helping individuals curb destructive thoughts and behaviours so that conflict can become more productive, improving your workplace results and relationships.
HOW CAN WE HELP?
Please contact us and one of the team will be in touch soon
Privacy & Compliancy Statement
1) We place a high priority on protecting and managing all data which we hold including data which we have collected and that which we receive from our clients for data processing purposes.
2) Our company is committed to complying with applicable GDPR regulations. We commit to being open with individuals about how we use their personal information, keep such information to a minimum, and delete when the data is no longer needed.
3) We have effective safeguards in place to ensure personal information and any data we are holding, or processing, is always kept securely.
4) We have opted for third party cloud-based solutions to store our data, all with restricted access to client data by our employees.
5) We will abide by the ‘positive opt-in’ process, in-line with good practice, when gaining and communicating with personal data.
6) We will regularly check that we are living up to our GDPR promises.
7) We commit to never sharing our data with third-parties for marketing purposes.
8) Whilst we continue to develop our data protection and compliance processes in conjunction with GDPR, this statement may be added to when necessary.
9) When entering the Flow Assessment Center you will abide by their Terms and Conditions and their Privacy Policy.